Introduction and Acceptance
Welcome to vfmhighheels.com. These Terms of Service govern your use of the website and your purchase of women’s shoes from Ka Ho Limited. By accessing or using the website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the website. Ka Ho Limited reserves the right to modify these Terms at any time. Your continued use of the website after any modification constitutes your acceptance of the revised Terms.
Eligibility and Account Registration
You must be at least 18 years old to purchase products from Ka Ho Limited. You must provide accurate, current, and complete information during registration. You are solely responsible for maintaining the confidentiality of your account credentials. You must notify Ka Ho Limited immediately of any unauthorized use of your account. Ka Ho Limited is not liable for any loss arising from your failure to protect your account.
Products and Orders
All products offered on vfmhighheels.com are women’s shoes. Ka Ho Limited reserves the right to limit quantities per customer. Ka Ho Limited reserves the right to refuse any order for any reason. All product descriptions and prices are subject to change without notice. Ka Ho Limited strives for accuracy but does not warrant that product descriptions are error-free. If a product is mispriced, Ka Ho Limited may cancel the order and refund any payment made.
Pricing and Payment
Prices are displayed in the currency shown at checkout. You must pay all charges associated with your order. Ka Ho Limited accepts the payment methods displayed on the website. You authorize Ka Ho Limited to charge your selected payment method for the total order amount. Ka Ho Limited may cancel any order if payment is not authorized or if fraud is suspected.
Shipping and Risk of Loss
Ka Ho Limited ships products to the address you provide. Risk of loss and title for any product pass to you upon delivery to the carrier. You are responsible for any customs duties, taxes, or fees imposed by your jurisdiction. Ka Ho Limited does not guarantee delivery times and is not liable for carrier delays.
Refund and Return Policy
Ka Ho Limited offers a strict 14 days no-reason refund policy. You may request a refund for any reason within 14 days of receiving your item. To initiate a refund, contact [email protected]. You must return the item in its original condition with all packaging. Ka Ho Limited will process your refund after receiving the returned item. Refund processing and arrival to the customer’s account takes at least 14 days. This period begins on the date Ka Ho Limited receives the returned item. PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. You are responsible for return shipping costs unless the item is damaged or defective. Ka Ho Limited does not accept returns after the 14 days period has expired.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must provide photographic evidence and a written description of the damage or defect. Ka Ho Limited will review your claim within a reasonable time. If approved, Ka Ho Limited will provide a replacement or a refund. Refunds for damaged or defective items follow the same processing timeline of at least 14 days. Failure to submit a claim within exactly 7 days of receipt voids any right to a remedy for damaged or defective items.
Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these Terms or your use of the website shall be resolved exclusively in the courts of Hong Kong. You agree to submit to the personal jurisdiction of such courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Limitation of Liability
To the maximum extent permitted by law, Ka Ho Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Ka Ho Limited total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim. This limitation applies regardless of the legal theory under which the claim is brought.
Indemnification
You agree to indemnify and hold harmless Ka Ho Limited from any claims, damages, losses, or expenses arising from your breach of these Terms or your misuse of the website. This indemnification obligation survives the termination of these Terms.
Termination
Ka Ho Limited may terminate your access to the website at any time without notice. Upon termination, your right to use the website ceases immediately. Any provisions of these Terms that by their nature should survive termination shall survive, including the refund policy, damaged goods policy, governing law, limitation of liability, and indemnification.
Changes to These Terms
Ka Ho Limited may update these Terms at any time. Ka Ho Limited will post the revised Terms on the website. Your continued use of the website after any change constitutes your acceptance of the revised Terms. You should review these Terms regularly.
Contact Information
For questions about these Terms of Service, contact Ka Ho Limited at [email protected]. Our address is Kowloon City Plaza, 128 Carpenter Road, Kowloon City. Our phone number is +852 5322 8846.